What personal data do we collect?
We log your Internet Protocol (IP) address in order to receive and send information from and to you over the internet. When you register with us, visit our website, use our services, make an enquiry, order products or services from us, you may be asked to provide some personal data such as your name, address, telephone number and e-mail address. We automatically collect data about visitors to our website (for example on browsing patterns) by using cookies. (See below.) This data is used only in an anonymous form; no individual is identified.
What is a cookie?
A cookie is a small piece of data or message that is sent from an organisation's web server to your web browser and is then stored on your hard drive. Cookies can't read data off your hard drive or cookie files created by other sites, and do not damage your system.
However, you can reset your browser so as to refuse any cookie or to alert you to when a cookie is being sent. Web browsers allow you to control cookies stored on your hard drive through the web browser settings. To find out more about cookies, including what cookies have been set and how to manage and delete them, visit http://www.allaboutcookies.org.
How do we use your personal data?
We use your personal data to provide goods and services to you or your organisation, to let you know about other goods and services in which you may be interested, and to process any on-line payments.
We may also use your personal data to carry out research about our visitors' and clients' demographics, interests and behaviour. We do this to better understand our visitors, clients and potential clients. This research is compiled and analysed on an aggregated and anonymous basis.
When you give us personal data, those data may be sent electronically to servers anywhere in the world and may be used, stored and processed anywhere in the world, including countries outside the European Economic Area.
To whom might we disclose your personal data?
We may pass your personal data to anyone who needs the data in order to fulfil your order(s) for our services, or process any payment. Some of these may be located outside the European Economic Area.
Except as set out above, we will not disclose your personal information unless we are obliged to do so or allowed to do so, by law, or where we need to do so in order to run our business (for instance where we outsource services or other people process data for us).
You may at any time request us to stop using your personal data for direct marketing purposes. If you wish to do this please contact us.
Unfortunately, no data transmission over the Internet or any other network can be guaranteed as 100% secure, but we take appropriate steps to try to protect the security of your personal data.
Inaccuracies and Corrections
We would like to keep your personal data accurate and up to date. If you become aware of any errors or inaccuracies please let us know by contacting us.
Email marketing communications
Where you receive a marketing email, or other direct mailing from us, we may collect information about to determine whether you have visited our site and which sections you have viewed to enable use to make our communications more relevant for you.
If you do not want us to collect information as to whether you have visited our site from email communications you will need to unsubscribe. We will automatically log this information on our database, and your preference will be maintained on a ‘marketing suppression list’.